Privacy Policy

Last updated: January 11, 2026
Website: https://alivepixel.net
Company: Alive Pixel Inc.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit, use, make a purchase, book mentoring sessions, or otherwise interact with AlivePixel Creates and AlivePixel Academy (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy.

1. Personal Information We Collect

a) Device Information

When you visit our Services, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. We also collect information about the pages or products you view, referring websites or search terms, and how you interact with the Services.

We collect Device Information using:

• Cookies
• Log files
• Web beacons, tags, and pixels

For more information about cookies and how to disable them, visit www.allaboutcookies.org.

b) Order, Account & Transaction Information

When you make a purchase, book a mentoring session, or create an account, we may collect:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed by third-party providers)
• Order history and transaction details
• Account credentials and preferences

We do not store full credit card information. Payments are securely processed by third-party providers such as Shopify Payments, Square, or other authorized processors.

c) Communications

We collect information you provide when contacting us, including emails and customer support inquiries.

2. How We Use Your Personal Information

• Provide, operate, and improve our Services
• Process payments and fulfill orders
• Schedule and manage mentoring sessions
• Communicate with you about purchases or bookings
• Personalize your experience
• Screen for fraud and security risks
• Comply with legal obligations
• Send marketing communications (you may opt out at any time)

3. Sharing Your Personal Information

We may share your personal information with trusted third parties necessary to operate our business, including:

• Shopify (store hosting and platform)
• Payment processors
• Analytics providers such as Google Analytics
• Shipping, fulfillment, IT, and customer support providers
• Marketing and advertising partners, where permitted by law

We may also disclose personal information to comply with legal obligations, protect our rights, or in connection with a business transaction.

4. Shopify & Third-Party Services

Our Services are hosted by Shopify, which processes personal information to provide and improve the platform. Your information may be transferred and processed in countries outside your place of residence.

Learn more about Shopify’s privacy practices at https://privacy.shopify.com/.

5. Behavioral Advertising & Analytics

We use analytics and advertising tools to understand customer behavior and improve marketing efforts.

You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout .

6. Do Not Track & Global Privacy Control

We do not respond to traditional “Do Not Track” signals. Where required by law, we honor Global Privacy Control (GPC) signals.

7. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or opt out of certain uses of your data.

To exercise your rights, contact us at support@alivepixel.net.

8. Data Retention

We retain personal information only as long as necessary to provide our Services, comply with legal obligations, and enforce our agreements.

9. Children’s Privacy

Our Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children.

10. Security

We implement reasonable security measures to protect your personal information, but no method of transmission or storage is completely secure.

11. International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence, including the United States and Canada. Where required, we rely on lawful transfer mechanisms.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

13. Contact Information

If you have questions or concerns about this Privacy Policy, contact us at:

Email: support@alivepixel.net
Address: 297 Utica Bend Court, Seneca, SC, 29678, USA

For the purposes of applicable data protection laws, Alive Pixel Inc. is the data controller of your personal information.