About us
AlivePixel was born as an agency helping companies to achieve their design and marketing goals. Now we are combining years of work and experience to share what we learn and create something great together.
Simplicity in design and form
We’re just getting started
The idea behind AlivePixel Creates is not only sell products but also help and share years of knowledge and experience with everyone. we are not just a store we are a multidisciplinary and multicultural team that want to share all we learn over the years.
Common queries answered
Frequently asked Questions
All order are pack and ship with in 4-7 business days of your order, we use USPS First Class and Priority the time vary between 2-7 days after is left at the post office. Please remember that we do not have control over how USPS handle packages, if you pay for Priority your package has insurance through USPS you need to file a complaint with them.
If you place an order and need to change your address please reach out inmidiatly to correct the address, other wise you will need to reach out to your local postal office with the tracking number provide.
The most effective way is to use USPS tracking website. https://tools.usps.com/ just input the tracking number and should show all the updates, please remember that USPS is not updating in real time, allow the service to update every 24 hours.
Please review your email and also pay atention to your spam folder and look for order confirmation or invoice.
Currently we only ship to US territory, we can do international shipping through our Etsy store. AlivePixelCreations | Etsy
We try to always pack all in one box for your convenience if that task is impossible, you might receive two packages.